Auckland Airport Informational Guide to Auckland New Zealand International Airport (AKL) - Non Official

Auckland Airport International Terminal

Auckland Airport International Terminal handles international flights. 

Levels

Auckland Airport International Terminal facilities are split into a couple of levels:

Ground level

On the first floor you can find international arrivals and check-in zones A – E, Airline lounges and other services and amenities such as Food & drink, visitor centre, baggage service, flight centre, Domestic transfers, shopping areas. 

First level

On this level you can find departures and access to boarding gates 1-3, 5-10 and 15-18, airline lounges, information counters, and plenty of services and amenities such as food & drink, ATMs, prayer rooms, smoking area, first aid station, showers, etc.

Transfer between terminals

Auckland International Terminal is connected to the Domestic Terminal by an open-air signposted walkway.

You can get to the Domestic Terminal within 10 minutes by foot. If you prefer, you can also take the free inter-terminal bus.

Services hours: 05:00am – 10:30pm every 15 minutes. 

Services

-Shopping services
-Baggage services
-ATMs
-Prayer rooms
-First aid station
-Smoking areas
-Showers
-Family facilities
-Free Wi-Fi
-Lost and left luggage
-Mail services
-Special assistance
-Travel agent 

See more Services here.

On-Airport hotel

Novotel Auckland Airport is adjacent to the International Terminal. Please note that there isn’t airport shuttle available since it is located at a short distance from the terminal. 

Day rooms are available 06:00am - 03:00pm.

Lounges

Air New Zealand International Lounge: First level. Open from 04:30am to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, TV, Children’s area, Internet terminals, Printers, Copiers, Telephones. Please note it is a non-smoking facility.

Air New Zealand Elite Priority One Lounge: Open from 04:30 am to last departure. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, TV. Please note it is a non-smoking facility.

The Emirates Lounge: Departures area. Open from 10:45 am to 01:45 pm and 05:15 pm to 08:45 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, TV, Children’s area, Newspapers, Magazines, Internet terminals. Please note it is a non-smoking facility.

Qantas Airways International First Lounge: After security. Open from 04:15 am to 06:30 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

Qantas Airways International Business Lounge: Second level. Open from 04:00 am to 08:00 pm. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

Strata Lounge: Second level. Open from 05:00 am to 01:00 am. Services: Premium food, Snacks, Alcoholic drinks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV, Children’s area, Internet terminals, Printers, Copiers. Please note it is a non-smoking facility.

Purchase your pass for Auckland Airport Lounges